24 Hour cancellation policy, the therapy hour and costs involved:
Full session fee to be paid if cancellation is not received before 24 hours of the scheduled session. As counselling professionals we schedule 1 hour sessions with clients (sometimes more). We treasure our time with each client and time is what is needed to deal with the presenting issues. The result is that in counselling or therapy we cannot “fill the gap” or quickly reschedule sessions on the spot. A late cancellation is an hour lost for a potential client and for the service provider (counsellor).
Payment for sessions:
I request that clients will send electronic proof of payment (EFT) to confirm booking. If this is not possible, the alternative option is to bring cash to the session. Payment for sessions is also helping clients to commit to the process of change.
To book your session please make sure you send proof of payment to:
R450 per hour
FNB Cheque Account
Account Number: 62379337522
Branch: Zambesi Drive
Branch Code: 350655
Cash Practice and Medical Aid:
EFT payment to confirm sessions or cash payment at the time of the session. The client will receive a statement via email after each session and can then send the statement to the relevant medical aid to be reimbursed for the session. Please check with your medical aid regarding details for reimbursements for services rendered by Registered Counsellors.